Privacy Disclosure
Privacy Policy
This Privacy Policy explains how Bullion Brains collects, uses, stores, shares, and protects personal information when you visit the website, create an account, subscribe to paid plans, or contact us.
1. Scope and Consent
This Privacy Policy applies to the website, applications, dashboards, subscription plans, analytics tools, and related support services operated under the Bullion Brains brand by Quant Assist AI.
By using the website or submitting information to us, you consent to the collection and use of information as described in this policy, subject to applicable Indian law.
2. Information We Collect
We may collect the following categories of information:
- Account data such as your name, email address, login credentials, and profile details.
- Billing and subscription data such as plan selected, invoice records, payment status, and transaction references received from payment partners.
- Technical and usage data such as IP address, browser type, device information, pages visited, feature usage, crash logs, and approximate location derived from IP.
- Communication records when you contact support, request a demo, submit compliance documents, or raise a grievance.
- Cookies and similar technologies used for authentication, analytics, security, and service improvement.
We do not intentionally collect sensitive personal data unless you voluntarily submit it in a support or compliance context and it is reasonably required to process your request.
3. How We Use Information
- To create and manage user accounts and subscriptions.
- To deliver analytics tools, dashboards, and customer support.
- To process billing, payment verification, invoicing, GST documentation, and fraud checks.
- To monitor uptime, secure the platform, troubleshoot errors, and improve performance.
- To send transactional emails, legal notices, service updates, and important account communications.
- To comply with legal obligations, respond to lawful requests, and enforce our Terms & Conditions.
4. Cookies, Analytics, and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and understand how visitors interact with the website.
Analytics tools may collect device identifiers, browsing events, referring URLs, and interaction data. You can limit cookies through your browser settings, but some parts of the website may not work correctly if essential cookies are disabled.
5. Sharing and Disclosure
We may share information only on a need-to-know basis with:
- Payment processors, banking partners, and invoicing or accounting service providers.
- Cloud hosting, analytics, monitoring, authentication, and communication vendors that support the platform.
- Professional advisers, auditors, regulators, law-enforcement agencies, or courts where disclosure is legally required.
- Successors or acquirers in connection with a merger, reorganisation, financing, or sale of business assets.
We do not sell personal information to unrelated third parties for their independent marketing use.
6. Security Practices
We maintain reasonable security practices and procedures designed to protect information from unauthorised access, misuse, disclosure, alteration, or destruction.
These measures may include role-based access controls, encrypted transmission where appropriate, audit logging, vendor access restrictions, and periodic operational reviews. No system is fully risk free, so we cannot guarantee absolute security.
7. Retention and Deletion
We retain information for as long as reasonably required to provide services, maintain business records, meet tax and accounting obligations, resolve disputes, and enforce our agreements.
When retention is no longer necessary, we will delete, anonymise, or securely archive the information in accordance with applicable law and operational requirements.
8. Your Rights and Choices
Subject to applicable law, you may request access to your information, correction of inaccurate information, or withdrawal of consent for future processing where consent is the relevant basis.
You may also write to us if you want to close your account or have questions about data handling. We may retain limited records where required for fraud prevention, tax, legal defence, or regulatory compliance.
9. Cross-Border Processing
Some service providers or infrastructure vendors may process data outside India. Where this occurs, we expect such parties to use reasonable safeguards appropriate to the nature of the information and the service provided.
10. Compliance Contact
If you have a privacy concern, complaint, or request relating to your information, please contact:
Apurv Pandey
Email: support@bullionbrains.com
Phone: +91 7739966817
Registered office: Flat no: SA 6/159-15, Road: Akhta Pahariya, Kashi Enclave Colony, Sarnath, Varanasi, Uttar Pradesh 221007, India
11. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, operational, product, or security changes. The revised version will be published on this page with an updated date.